Email List Management Services

Nurture new subscribers

Strategic welcome email sequences that leave future clients
feeling like they could trust you with your deepest secrets.

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What is email list management?

Before we get into how you can get this off your plate we need to make sure we're on the same page.

Email list management is not sending your weekly newsletter. It's the technical work behind it that turns generic eblasts into personalised emails that your subscribers actually want to open, click and reply to.

It's also the stuff that will make your head spin if I try to explain how to do it. So I decided, I'll offer it as a service, so you don't have to understand it. Because you've got better, more interesting things to deal with, and I love techy data stuff.

  • Segmentation: How you send the right message to the right people e.g. clients versus leads, or people struggling with burnout versus people who have recovered from burnout
  • List hygiene: Those people who never open are dragging down your ability to be seen in the inbox by the ones who want to hear from you. 
  • Personalization: Not just first names. This is about setting up how you can customize the message for each segment or based on certain data points.

Who is this list management service for?

This email service is for Australian and New Zealand service business owners. Specifically professional services businesses and coaches (e.g. executive coaches, b2b coaches, life coaches, health coaches, business coaches). Like all my services this is who I specialize in working with.

You're not a beginner. This service works best if you have over 1000 subscribers. If you've got less than that (but more than 100 subscribers) we can definitely set this up but the approach will be different.

You've grown your email list, but sending generic email campaigns to everyone on your list is not cutting it. Email performance is dropping and it all seems like a bit of a headache right now that you didn't need. And you're not sure how to send more personalized messages, you don't have the time, or it doesn't light you up.

You've got a Virtual Assistant or Marketing Manager looking after your emails but they're a generalist and overstretched as it is. You need someone that's not guessing they know how to get it done right.


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What you get from your email audit

Account audit:
I get technical and assess deliverability, personalization, and other advanced strategies.
Segmentation audit
You'll receive my custom recommendations then we'll use this to create a strategy that works for your business and capacity. 
Segmentation strategy
How we're going to do this based on your business. I don't do cookie-cutter.  
Personalization:
We'll agree what needs to be done to customize the messages in line with your strategy and capacity. 
List cleaning
I'll identify who is not engaged and needs to be archived or re-engaged. And action.*
What's next
On our call I'll explain how you can fix what and what tasks may be long-term strategies. 

*A reengagement sequence is an additional service unless you choose the Growth service.

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Email List Management Packages

Seed

For small email lists or soloprenuers that want to improve their email marketing list quality and email performance without advanced messaging. 


Focus: Build a strong foundation

  • Basic segmentation audit and strategy
  • List clean
  • 2 segments
  • 2 templates
  • 1 report


Starts from $999

Seedling
For small businesses with lists over 1000 subscribers that need segmentation and list cleaning to maintain and grow performance.


Focus: Optimize email performance

  • Segmentation audit and strategy
  • List clean
  • 4 segments
  • 4 templates
  • 1 report*
  • Reengagement automation plan without implementation.


Starts from $1999

Growth
For small businesses or marketing teams with lists over 1000 subscribers that need segmentation and list cleaning to maintain and grow performance.


Focus: Optimize email performance

  • Segmentation audit and strategy
  • List clean
  • 4 segments
  • 4 templates
  • 1 report
  • Reengagement sequence setup


Starts from $2999

What clients say

   Tiffany is a very experienced email marketer and copywriter. We used her to help set up our own MailChimp accounts, import our lists and get started with a Welcome series. It was a relief to have an expert come in and take care of these things. Highly recommend Tiffany!   
Kim Voon, Marketing Agency Managing Director
 Working with Tiffany has solved a problem for me that I have sat on for about three years. I wanted to generate welcome emails and always found it was in my too hard basket so I asked Tiffany to help me create these. She was able to create a welcome sequence that sounds just like I wrote it. Thanks for your wonderful support with this project.
Kathy, Kathy Shaw Coaching

Frequently Asked Questions

Yes, personalization is expected by over 70% of customers today and that includes personalized emails. I've doubled open rates and click through rates with segmentation.

I'm not currently offering email newsletter or campaign management services. At some point I may offer these services or arrange a collaborative project so you get full end-to-end email marketing management. But it's not something I can offer at this time. 

Alternatively you can outsource it to a Virtual Assistant or email marketer that can offers email campaign management (happy to suggest some if you're stuck). 


However, I will setup templates you can use to make it easy to send personalized emails based on your segments. This doesn't include email campaigns sends. 

Writing your segmented email campains for you, updating your sequences or landing pages.


However, I will setup templates you can use to make it easy to send personalized emails based on your segments. I can also update your sequence and/or opt-in form for an additional fee. We can discuss this in your free initial consultation.


Auckland Email Marketing Specialist

Your email strategy is created by me. Hello I'm Tiffany, an Auckland based New Zealand Email Marketing Specialist. 

Tiffany NZ email expert on black background

I grew up in West Auckland and have worked here most of my working life. After the classic kiwi O.E. and some time working in Scotland and Australia I've worked with mostly service businesses across Auckland.

I understand the cost pressures of New Zealand but also the number 8 wired approach that we came from. Want to get to know me better? Check out my about page. 



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Have a question about how you or I can manage your email list?


I'm happy to answer you questions. Just fill out the contact form below. Unless you're pitching something other than a collaboration.

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