Best email marketing platforms for NZ service businesses

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Choosing an email marketing platform often leads to analysis paralysis for professional services businesses and coaches. There are so many and it's just confusing trying to work out which one is best.

So I'm sharing my top email service providers (ESPs) for NZ service businesses and coaches. So you can narrow it down faster. You'll still need to make the final choice but it can be done in a day or two. Unless you're an enterprise level business. That's next level with sign-offs up to the executive level. 



What to consider before choosing your ESP

Most professional services businesses start out with a free email service provider (ESP). I'm a fellow boostrapping small business (what kiwi startup isn't outside of the tech industry?). We love to DIY here in New Zealand.

There is a negative side to that. Picking the wrong platform means you have to move which is a hassle. Especially if you're not tech-savvy. I even find it a pain.

Instead check if you platform meets your current and future needs against these criteria:

  • Budget: Do you need a free platform, when does it not become free?
  • Integrations: Does it connect easily with your website or do you need to use third party tools like Zapier or Make?
  • Plan limits: How many people can have an account? How many contacts do you have? Will you have to upgrade soon?
  • Automations: Does it include automation (you'll need it to setup a welcome sequence). For example, Mailchimp requires the Standard plan or above for a welcome sequence of 4 or more steps. 
  • Easy of use: Not techy? Don't choose the one with the most features or that feels clunky and overwhelming. For me a simple tool is limiting so I prefer the ones with more advanced features.

Is it worth the effort? If it's hard to use or doesn't help you then don't bother. If you don't like writing or want to get help from someone who does then there are other marketing channels you could use. Don't start email marketing if you're going to just collect emails and send pitches or occasional emails. That doesn't create trust.



Best email marketing platforms for NZ professional services businesses

Platforms like Klaviyo and Shopify are great for ecommerce but you need something different for your service or coaching business.

Top ESPs in NZ



  • HubSpot: Email marketing platform, CRM, Analytics, Forms... you can do it all 
  • Mailerlite: Generous free plan with up to 1000 subscribers, automations and other key features.
  • Brevo (formerly Sendinblue): Email, SMS and even CRM features available with pay-as-you go or plans. 
  • Mailchimp (Intuit): Professional designs, new popups, SMS plans, that are great for small to medium businesses. 
  • Kit (formerly Convertkit): This is great for coaches who want attractive or simple emails without heaps of features. 
  • Flodesk: If you have a visual brand (eg. Photographer or Graphic designer), or need a plan that stays the same as you grow then this is a great choice.


Which is the easiest email marketing platform to learn?




It's really a personal choice. Mailchimp has been popular with my clients. It has great designs and they've updated their popups for that polished professional look. They make it easy for agencies and email consultants that are Mailchimp & Co members like me to onboard new clients.

I've noticed a lot of service businesses moving away from it in recent years. Mailerlite is the ESP many NZ small businesses have moved to. I use Mailerlite for my own emails. It has a free plan but when you are ready to move to the next level it can grow with you without a big investment.

There isn't a best email builder, it all comes down to what you find easiest to use and which email marketing platform has the features and integrations that you need.

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Email marketing services by a NZ email marketing specialist


If you're feeling overwhelmed or stuck trying to pick which email marketing platform would suit your business then booking a paid consultation is probably best. I can ask all the necessary questions then give you my recommendation. If that sounds like a weight off your shoulders then please reach out if you'd like to chat.

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Tiffany Bartlett

Founder & Email Marketing Strategist - Tiffany with a decade of marketing experience, this curious former science boffin asks why enough to be annoying and digging through data. You could say I've found my happy place in front of a laptop writing emails that have impact. When I'm not geeking out on email you can find me chasing around my two boys trying to get them where they need to be. In rare moments of peace I like to enjoy a Sci Fi Fantasy novel, watching a show on Netflix, or catching up with friends and family.